As promised, I have created a list of all the interesting things/life lessons I learned while working as a barista at the mecca of coffee. It was a challenging year that I like to look back on from time to time. The only thing I regret? They wouldn't let me keep the green apron!
- You really can't cry over spilled milk. I went through gallons.
- Customer service jobs should be a prerequisite for life. It will humble you ever after.
- Sometimes, shots really aren't a bad idea. How do you think I was functioning at 4:30am? Two Words: ESPRESSO SHOTS.
- Kindness matters. You may be the only person someone talks to their entire day. Make it matter.
- Experiment often. Some crafty person found that hazelnut syrup and the strawberry cream base for frappuccinos tastes just like Captain Crunch! Delish.
- So many people are lonely. I met good people who just needed a hug.
- Wash your hands. I saw terrible things.
- Dishes are a common bond. At some point, we've all washed dirty dishes.
- It pays to be tidy. Someone should be sweeping/cleaning the store every 15 minutes.
- Tip servers who do a great job. Without tips at the bucks, they make minimum wage.
- There will always be unhappy people ready to tell you why they are unhappy. Keep smiling. When it got really bad, we may have given them decaf instead. Ooops.
- Be thankful for the free perks of your job. I was too thankful and, therefore, too perky!
- Caffeine sleep is not restful. My naps after a morning shift were filled with bizarre nightmares.
- Coworkers can be difficult. Lots of culture and diversity behind those green aprons.
- Coworkers can be wonderful. I learned so much while steaming milk and talking.
- Teamwork makes the dreamwork. Or really, just makes your coffee possible.
- Find your voice. Honestly, learning to call out drinks loudly and clearly without yelling is funny.
- Cameras are everywhere, beware. Yes, there is one on the drive thru. And yes, I saw you. People do strange things in their car.
- Remain calm if at all possible. 12 drinks in 3 minutes? Sure...easy peasy.
- Khakis are not flattering. Haven't worn a pair in 3 years.
- Take breaks. This might be the only company that lawfully demands their employees walk away for 10 minutes.
- Surprise people. Often people bought the coffee for the car behind them in the drive thru! So fun.
- Soy milk tastes better. I had to sneak that one in. Try it sometime.
- Insurance is important. I miss that health insurance!
And finally....
25. If you want a Venti, double cupped, 8 pump, Nonfat, 1.5 Splendas, Skinny, 150 degree, shaken not stirred, vanilla, carmel latte...
what does the rest of your world look like?
